SOUTH ISLANDScenic Tours Ltd

Privacy Policy

How South Island Scenic Tours Ltd collects, stores, and protects your personal information under the New Zealand Privacy Act 2020.

Last updated: September 2026

1. Introduction

South Island Scenic Tours Ltd ("we", "our", "us"), trading as South Island Scenic Tours, is based in Timaru, New Zealand. We respect your privacy and are committed to protecting the personal information you share with us in compliance with the New Zealand Privacy Act 2020.

2. Information We Collect

When you enquire about a tour, request a quote, or correspond with us, we may collect:

  • Contact details: Name, email address, phone number, country of residence.
  • Travel details: Requested tour dates, passenger counts, children's ages (for safety seats), pickup and drop-off locations.
  • Cruise ship details: Vessel name, port of arrival, arrival and departure schedules.
  • Special requests: Dietary preferences, accessibility considerations, and sightseeing interests.

We do not operate customer account logins. All communication is carried out directly via verified email and telephone.

3. How We Use Your Information

Your information is used strictly to:

  • Review and prepare bespoke scenic tour itineraries and formal quotes.
  • Coordinate private passenger transport and confirm reservations.
  • Book requested third-party activities (e.g. Milford Sound cruises, whale watching) where authorized.
  • Provide customer service and contact you regarding logistics or schedule changes.

4. Financial Security & Payment Details

We do not collect or store credit card numbers through this public website. All tour payments are conducted via secure direct credit / internet bank transfer into our official New Zealand business bank account.

5. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We only disclose necessary information to trusted third-party activity operators (such as scenic cruise providers or flight operators) solely to confirm your requested bookings.

6. Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact:

South Island Scenic Tours Ltd
Privacy Officer
Timaru & Christchurch, New Zealand
Email: info@southislandscenictours.co.nz
Phone: +64 3 688 0000

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